Frequently Asked Questions
Quick answers about how HomeJourney works, how we choose the local pros we list, and our editorial independence.
Why are sponsors on a separate page? ▼
We never interrupt your reading with ads. Sponsor listings live only on the Sponsors page, which you visit by choice. Service providers genuinely are useful and discoverable — the point is that you decide if and when to see who supports the site, rather than having them placed in the middle of guides or program listings.
How do you choose which contractors to list? ▼
We hand-pick local pros with a consistent track record of positive customer feedback on major public review sites and meaningful time in business, and we verify a state license wherever Kentucky licenses the trade (plumbing, HVAC, and electrical). To stay honest and respect each platform's terms, we don't reproduce star ratings or reviews here; we link you to each pro's review profiles so you can read them yourself. We don't endorse, guarantee, or take payment from the pros we list. Always confirm licensing, insurance, and references before you hire.
Is HomeJourney free? ▼
Yes — completely free for homebuyers. No account, no paywall, and no sign-up required to use the guides, down-payment program listings, calculators, or contractor directory.
Are you a lender, real estate agent, or financial advisor? ▼
No. HomeJourney is an independent educational resource. We are not a lender, mortgage broker, real estate agent, or financial advisor, and we receive no referral compensation from any lender, contractor, or program administrator. Program details change — always verify terms directly with the administering agency and consult qualified professionals before making financial decisions.
Do you sell my data? ▼
No. We do not sell, rent, or trade your personal information. The site uses Google Analytics to understand how the site is used so we can improve it; that analytics data is processed by Google under their privacy terms. We never sell your data or use it to target you with ads.